Yes. Every ELYQ umbrella is backed by a 5-year warranty covering manufacturing defects and mechanical failures under normal use. In the unlikely event that something goes wrong, we will ensure it is repaired or replaced.

Yes, you can return your purchase within 30 days of receipt, provided the product is unused, undamaged, and complete. Once we receive your return, we will process your refund within a few business days.

For those who refuse to compromise, ELYQ is the intersection of elegance and engineering. We believe your most functional objects should be your most beautiful, crafted for a world where quality outlasts the fleeting nature of abundance.

We ship all orders within 1–2 business days. Within the Netherlands, your package is typically delivered within 1–3 business days.

Orders are delivered by DPD. They provide reliable tracking and ensure your package is handled with the utmost care.

Certainly. As soon as your order is shipped, you will receive a tracking link via email, allowing you to follow your delivery in real-time.

Every order is delivered in a cylindrical tube made from sturdy, recycled cardboard. This packaging offers excellent protection during transit and ensures your umbrella arrives in perfect condition.

You can easily register your return through our online return form on the Returns page. After registration, you will receive a digital return label via email. Note on packaging: Our tubes are originally sealed with staples to ensure maximum protection. For returns, it is perfectly fine to reseal the tube using tape.

Currently, we are exclusively active in the Netherlands, where we offer free returns. Please note that international orders are not yet supported at this time.

es, exchanges are possible as long as the desired variant is in stock. Please feel free to contact our customer service team. We’ll be happy to help you find the right match.